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Even though we strive to make nerxy file organizer easy to install and use, we understand that sometimes you may need a helping hand.

If you have a question that is not answered, please take a minute to look at our Frequently Asked Questions page before contacting Technical Support. There is a good chance that you will find the answer there.

When describing your problem, please be as specific as possible. Please take the time to collect the following information that will help our team identify the problem and provide you with timely support:

  • The build number from Help > About
  • Operating System the application is running on
  • Registration name key if applicable.
  • Other relevant information including scenario followed in order to replicate the error.

Our staff is available to respond to your inquiries 24 hours a day, excluding holidays.
Messages are normally answered within one business day.


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